// Support

Contact

PROMPTORA · promptora.store

Get in touch

Have a question about our products, your order, or getting started? We're happy to help.

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Support

For all inquiries please contact us by email:
support_gravex@protonmail.com

We typically respond within 24–48 hours.

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To help us assist you faster

Please include the following in your message:

• Your order number (if applicable)
• A brief description of your question or issue
• The email address you used at checkout

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Important notes

• All products are digital downloads
• No physical products are shipped
• Access is granted instantly after purchase via email
• If your download email didn't arrive: please check your spam folder first

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PROMPTORA · Römerstraße 28, 82049 Pullach im Isartal, Germany