// Legal
Terms & Conditions
PROMPTORA — Digital Products§ 1 Scope
These Terms & Conditions apply to all contracts between Ramil Abil (operator of PROMPTORA), Römerstraße 28, 82049 Pullach im Isartal, Germany, and the buyer for the purchase of digital products via promptora.store.
§ 2 Subject Matter
The provider sells exclusively digital products (PDF documents, digital guides, prompt collections, AI systems). No physical goods are delivered.
§ 3 Contract Formation
The display of products constitutes an invitation to make an offer. The purchase contract is formed when the buyer completes the checkout process and receives an order confirmation by email.
§ 4 Prices and Payment
All prices are final prices in euros (€). Pursuant to §19 UStG (German small business exemption), no VAT is charged. Payment via Shopify Payments or other available payment methods. Due immediately upon contract formation.
§ 5 Delivery of Digital Products
After payment is received, the buyer receives a download link to the email address provided. Delivery typically within minutes, at most within 24 hours. If no email arrives: check spam folder or contact support_gravex@protonmail.com.
§ 6 Usage Rights
With the purchase, the buyer acquires a simple, non-transferable right of use for personal purposes only. Not permitted: resale, public distribution, editing without consent.
§ 7 Right of Withdrawal and Exclusion
The right of withdrawal expires pursuant to §356 para. 5 BGB when the buyer has expressly agreed that performance begins before the end of the withdrawal period, and has confirmed their understanding that this results in loss of the right of withdrawal. This consent is obtained during checkout.
Notwithstanding the above, the provider voluntarily grants a 14-day refund option from the date of purchase. See the Refund Policy page for details.
§ 8 Warranty
The provider warrants that the product corresponds to the described content and that the download link is functional. In the case of justified defects: right to supplementary performance.
§ 9 Limitation of Liability
The provider's liability is unlimited for damages arising from injury to life, body or health, and for intentional or grossly negligent damages. Otherwise liability is limited to essential contractual obligations. The provider does not guarantee specific income or business results.
§ 10 Applicable Law and Jurisdiction
German law applies, excluding the UN Convention on Contracts for the International Sale of Goods. Consumers in the EU retain the benefit of mandatory consumer protection provisions of their country of residence.
§ 11 Dispute Resolution
EU dispute resolution platform: ec.europa.eu/consumers/odr. We are not obliged to participate in dispute resolution proceedings. Direct resolution preferred: support_gravex@protonmail.com
§ 12 Severability
Should individual provisions be invalid, this does not affect the validity of the remaining provisions.
Last updated: 25.04.2026